The new Verizon Galaxy S3 smartphones are creating quite a problem. A lot of people (including myself) are getting SIM card errors (sometimes intermittent) but it doesn’t seem to be related to the SIM card problems. For some, they get the SIM error when switching from 4g to 3g areas and for others it just happens all the time. And if you were thinking of forcing the phone to switch to 3g all the time, well that isn’t possible. And if you take your phone to a VZW dealer that has 4g LTE in the area then you can’t exactly reproduce the error and might end up looking like a raving idiot. This is what the error looks like:
It happened to me on initial activation of the phone and all tech support said was to go to a verizon store and get a new SIM card. After doing hard resets, taking the card in and out several times, changing location for best signal I still get the same no SIM error –
“A SIM card is needed to operate this phone. Please turn off your phone and insert your SIM card.”
My next option is to go get a new (free) card but from what others have said, that doesn’t solve the problem – at all. It isn’t about the SIM card, it is about something else and all you get from Verizon is:
“Your request has been escalated to the System Performance Team and there seems to be a network system issue in your area . These issues are usually resolved in 24-72 hours.”
Many have reported returning their phones after replacement SIII phones and replacement SIM cards keep throwing the same intermittent error. I will do the same if this doesn’t get corrected soon as like most people I NEED reliable communication in today’s modern life. Is this a software or hardware issue? Is this going to be the next big Verizon scandal like the iPhone antennagate?
Please share your experiences in the comments below!
UPDATE: I was trying to activate a 4g phone in a 3g area. Apparently you can not do that. I called Verizon to confirm and Shayla said that is true. We will soon see if that is the issue but it is odd that the error it throws at you is the “no card” error rather than just saying you need 4g coverage to activate – shouldn’t that be highlighted in the instructions? After all, Verizon is known for coverage in the sticks – apparently you just can’t activate one there ;)
UPDATE: Getting a new SIM card solved my problem, so far.