onetravel.com hides its fees and taxes to make it very easy to purchase a ticket THINKING you are getting a great deal yet it ends up being MORE than what they advertised. What a great scam,
Why would ANY company tout their prices as being lower until the final “commit to purchase” button?
And yes, they offer an airfare guarantee – within TWELVE HOURS of booking the ticket. So if you buy an emergency ticket late at night you wake up and goto work and find out what you did wrong — 13 hours later — and you are now screwed.
Pay out Rules:
The comparative search has to be performed the same day you book with us, and emailed within 12 hrs of booking a flight with us. (so if you book at 11PM, you have 1 hr)
The flights, times and dates have to be identical and be available.
Please email us the web-site URL (cut and paste actual booking with cost) you found the comparative fare in. Include our TID # with your request.
The USD 10 fee is paid only if you have made a paid booking on our web-site.
The total cost comparison is done for base air fare and taxes (not including the service fees). (so the fees we hide as a useless middle man doesnt count)
The comparison has to be from major recognized travel sites only.
Please email us the details at TLC@onetravel.com
Cost me and my partner $120 more than the airfare we should have bought. -thanks onetravel!
onetravel, contact us for a refund, do the right thing.
Im not the only one, read this barrage of complaints about onone from consumer affairs!